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Frequent Asked Questions

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What types of health insurance do you accept?

Medicare Part B , United Health Care, VA Community Care, Champ VA

Waiting for credentialing approval -  Tricare

What is your new patient procedure?

Call to make an appointment and provide the office with insurance information. We will do our best to confirm your benefit coverage for Physical Therapy and/or Acupuncture prior to your first appointment.

Come to your session 15 minutes earlier to do paperwork or you can access the forms via the patient portal on using the  BOOK AN APPOINTMENT button. You  will need to create an account access the patient portal to book an appointment and sign all forms or pre-pay a wellness and fitness package

Do I need a doctor’s referral?

You do not need a order from a doctor to been seen by Dr. Potter. It is preferable that you have a script from your physician, as our clinic needs to have the plan of care signed within 30 days.  Call us and we will help you with this.

Fitness and Wellness clients do not need a prescription from your doctor.

What are your costs if I do not have insurance or my deductible is too high and I want to pay out of pocket?

The initial evaluation can cost between $130 to $150 and the treatment sessions are $100 each. We can provide you an invoice to submit to your insurance carrier.

Wellness and Fitness package are available for individual seeking guided exercises sessions

What is Pelvic Floor rehabilitation?

Pelvic Floor Therapy is a specialty within Physical Therapy. The therapist received additional training after graduating from a PT School. Adriana is a certified Pelvic Floor Therapist with over 15 years of experience. Please contact her for additional information on what to expect on your first visit.

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